FAQ
An AI receptionist is a virtual assistant that answers calls instantly, handles questions, books appointments, and escalates unusual requests to you or your team when needed.
Yes. Our AI is trained on your business details and can respond naturally to most situations, and it forwards complex or sensitive calls directly to you.
Coverage depends on your plan: 9–5 with Essential, 12-hour daily with Pro, or full 24/7 support with Enterprise.
No — RingGuard is designed for businesses without in-house receptionists. It handles everyday calls so you don’t need extra staff.
Your AI picks up calls within seconds, making sure customers never wait or get sent to voicemail.
Most clients are up and running in 1-3 business days once we have your business info and FAQs.
Yes. RingGuard integrates with popular tools like Google Calendar, Microsoft, HubSpot, and GoHighLevel to keep your bookings and leads organized.
Our Pro and Enterprise plans include automated SMS and follow-up messages to reduce missed appointments and keep clients engaged.
Our Enterprise plan includes a smart spam filter that blocks unwanted calls before they reach you.
Yes. We use secure encryption and role-based access to protect your clients’ information and comply with Australian privacy standards.
Definitely. Our continuous learning system gets smarter with every call, adapting to your business and customer needs.
You’ll always have support — and with our Enterprise plan, you get direct 24/7 access to a dedicated RingGuard manager.